DoorWays

DoorWays

DoorWays provides rapid access to mental health and addictions counselling services ‘one session at a time.’ While most DoorWays locations offer a walk-in service, some locations provide same-day or next day services or appointments by phone. Walk-in counselling services are available without an appointment or referral.

In St. John’s and surrounding areas, those aged 12 years and older can access DoorWays.

DoorWays outside St. John’s and area is available to all ages.

If further counselling is required, staff will work with clients to provide access to additional services and supports.

DoorWays is not an emergency service. In an emergency, call 911 or the Mental Health Crisis Line at 1-888-737-4668, or proceed to the nearest emergency department.

Please be advised we have made temporary changes to DoorWays counselling sessions as a result of COVID-19. We now offer counselling sessions by phone or video. See the phone numbers and hours of operation below for DoorWays sessions in your area.

St. John’s

Eastern Health advises individuals seeking DoorWays (St. John’s) counselling services to please call ahead to the clinic at 709-752-4903 to discuss counselling options and arrange a session.

Rural Avalon

DoorWays is now offering counselling sessions by phone or video. To discuss counselling options, please call:

  • St. Mary’s, Holyrood, Whitbourne, Placentia, Bay Roberts, Harbour Grace and Old Perlican
    Telephone: 709-945-6513
    Monday to Friday, from 8:30 a.m. – 4:30 p.m.
  • Witless Bay:
    Telephone: 709-945-6513
    Monday to Friday, from 8:30 a.m. – 4:30 p.m.
  • Ferryland and Trepassey:
    Telephone: 709-945-6513
    Monday to Friday, from 8:30 a.m. – 4:30 p.m.

Clarenville and Bonavista

DoorWays is now offering counselling sessions by phone or video. To discuss counselling options, please call:

  • Clarenville:
    Telephone: 709-466-5700 or 709-466-5723
    Monday to Friday, from 9:00 a.m. – 4:00 p.m.
  • Bonavista:
    Telephone: 709-468-5318
    Monday to Friday, from 9:00 a.m. – 4:00 p.m.

Burin Peninsula

DoorWays is now offering counselling sessions by phone or video. To discuss counselling options, please call:

  • Marystown:
    Telephone: 709-279-7900
    Monday to Friday, from 9:00 a.m. – 3:30 p.m.
  • Grand Bank:
    Telephone: 709-832-1640 or 709-832-1602
    Monday to Friday, from 9:00 a.m. – 3:30 p.m.
  • St. Lawrence:
    Telephone: 709-873-4283 or 709-873-2330
    Monday to Friday, from 9:00 a.m. – 3:30 p.m.
  • Placentia West Clinic:
    Telephone: 709-443-2100
    Monday to Friday, from 9:00 a.m. – 3:30 p.m.
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