DoorWays

DoorWays

DoorWays provides rapid access to mental health and addictions counselling services ‘one session at a time.’ While most DoorWays locations offer a walk-in service, some locations provide same-day or next day services or appointments by phone. Walk-in counselling services are available without an appointment or referral.

In St. John’s and surrounding areas, those aged 12 years and older can access DoorWays.

DoorWays outside St. John’s and area is available to all ages.

If further counselling is required, staff will work with clients to provide access to additional services and supports.

DoorWays is not an emergency service. In an emergency, call 911 or the Mental Health Crisis Line at 1-888-737-4668, or proceed to the nearest emergency department.

Please be advised we have made temporary changes to DoorWays counselling sessions as a result of COVID-19. We now offer counselling sessions by phone or video. See the phone numbers and hours of operation below for DoorWays sessions in your area.

St. John’s

DoorWays is now offering counselling sessions by phone or video. To discuss counselling options, please call:

• St. John’s and surrounding areas
  Telephone: 709-752-4903
  Monday, Wednesday and Friday, from 8:30 a.m. – 4:30 p.m.
  Tuesday and Thursday, from 11:00 a.m. – 7:00 p.m.
  *Please note the last session scheduled is one hour prior to closing.

Holiday Season Hours

Please note that DoorWays in Pleasantville will operate on a modified schedule during the Holiday Season. Changes are as follows:

• December 24, 2020: 8:30 a.m. – 4:30 p.m. (last appointment booked 3:30 p.m.)
• December 25, 2020: Closed
• December 28, 2020: Closed
• December 31, 2020: 8:30 a.m. – 4:30 p.m. (last appointment booked 3:30 p.m.)
• January 1, 2021: Closed

If you require immediate assistance, please call Newfoundland and Labrador’s Mental Health Crisis Line at 1-888-737-4668.

Rural Avalon

DoorWays is now offering counselling sessions by phone or video. To discuss counselling options, please call:

• St. Mary’s, Holyrood, Whitbourne, Placentia, Bay Roberts, Harbour Grace and Old Perlican
  Telephone: 709-945-6513
  Monday to Friday, from 8:30 a.m. – 4:30 p.m.
• Witless Bay:
  Telephone:709-334-3941
  Monday to Friday, from 8:30 a.m. – 4:30 p.m.
• Ferryland and Trepassey:
  Telephone: 709-432-2930
  Monday to Friday, from 8:30 a.m. – 4:30 p.m.

Clarenville and Bonavista

DoorWays is now offering counselling sessions by phone or video. To discuss counselling options, please call:

• Clarenville:
  Telephone: 709-466-5700 or 709-466-5723
  Monday to Friday, from 9:00 a.m. – 4:00 p.m.
• Bonavista:
  Telephone: 709-468-5318
  Monday to Friday, from 9:00 a.m. – 4:00 p.m.

Burin Peninsula

DoorWays is now offering counselling sessions by phone or video. To discuss counselling options, please call:

• Marystown:
  Telephone: 709-279-7900
  Monday to Friday, from 9:00 a.m. – 3:30 p.m.
• Grand Bank:
  Telephone: 709-832-1640 or 709-832-1602
  Monday to Friday, from 9:00 a.m. – 3:30 p.m.
• St. Lawrence:
  Telephone: 709-873-4283 or 709-873-2330
  Monday to Friday, from 9:00 a.m. – 3:30 p.m.
• Placentia West Clinic:
  Telephone: 709-443-2100
  Monday to Friday, from 9:00 a.m. – 3:30 p.m.